If your iPod doesn’t play for the expected time, the battery probably needs to be replaced. If the iPod is still under warranty (one year without the AppleCare Protection Plan or two years with it), Apple will replace the battery for free. If the iPod is not under warranty, Apple will replace the battery for you (currently this costs $99 plus $6.95 shipping). To get more information and start this process, go to www.apple.com/support/ipod/power/ and click the iPod battery service request form link.
If you are comfortable working with electronic devices yourself, you can replace the iPod’s battery on your own. How to do this is beyond the scope of this book, but you can purchase a battery and get help on the Web at places such as www.ipodbattery.com and www.ipodresq.com Replacement batteries cost from $60 to $80, including tools and instructions.
Although being a bit more expensive, sending the unit back to Apple is probably a better way to go in most situations. (Who knows, if you have an old iPod, you might get a better unit back in return!)
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